Privacy Policy

1. Who We Are

BuildoutIQ operates the website at buildoutiq.net. We provide an AI-powered planning tool for commercial buildout projects. This policy explains what data we collect and how we use it.

Questions about this policy can be sent via our contact form.

2. Information We Collect

Account information

We collect your email address and name when you create an account. Account authentication is handled by Clerk, Inc. We do not store your password.

Project data

We store the project details you enter into BuildoutIQ. This includes project names, square footage, budget figures, floor plan layouts, cost estimates, and proposal content.

Payment information

Payments are processed by Stripe, Inc. We do not store your card number or billing details. We receive confirmation of successful payments from Stripe.

Usage data

We collect basic server logs to operate the service. These include page visits, API requests, and error reports. We also use Google Analytics to measure website traffic. Google Analytics places cookies on your device and sends usage data to Google LLC. You can opt out using the Google Analytics Opt-out Browser Add-on.

3. How We Use Your Information

• To provide and improve the BuildoutIQ service
• To process your subscription and send receipts
• To generate AI-assisted proposal content from your project data
• To respond to support requests
• To detect and prevent fraud or abuse

We do not sell your personal information. We do not use your data for advertising purposes.

4. AI Features

Some features use OpenAI's API to generate proposal text, scoring summaries, and site analysis. Your project data may be sent to OpenAI for processing. OpenAI's data use policy applies to that processing. We do not use your data to train AI models.

5. Third-Party Service Providers

We share data only with the service providers needed to operate BuildoutIQ:

• Clerk — user authentication and session management
• Stripe — payment processing and subscription management
• OpenAI (via Replit) — AI content generation features
• Google Analytics — website traffic measurement
• Replit — cloud hosting and infrastructure

Each provider is bound by a data processing agreement and their own privacy policy.

6. Data Retention

We keep your account and project data for as long as your account is active. You can delete your account at any time by contacting support. We will delete your data within 30 days of a verified deletion request.

7. Your Rights

Depending on your location, you may have the right to access, correct, or delete your personal data. You may also have the right to object to certain processing or request data portability. To exercise these rights, use our contact form.

8. Security

We use HTTPS for all data in transit. Data at rest is stored in an encrypted PostgreSQL database. We apply access controls to limit who can read your project data. No security system is perfect, but we take reasonable precautions to protect your information.

9. Age Requirements

Users under the age of 13 are not permitted to create an account or use BuildoutIQ. Accounts found to be held by users under 13 are subject to immediate deletion or permanent ban without notice.

10. Changes to This Policy

We may update this policy from time to time. We will post the new policy on this page and update the "Last updated" date. Continued use of the service after a change means you accept the updated policy.

11. Contact Us

Have privacy questions? Use our contact form and we'll get back to you.